Responsible gambling

Strendus is committed to responsible gambling practices and provides various tools to help players manage their gaming experience.

Deposit Limits

You can set a deposit limit to restrict the amount you can spend on our website. This limit will be enforced across all payment methods, including credit cards, e-wallets, and bank transfers. To set a deposit limit, please visit your account settings.

Time-Outs

If you feel like you need a break from gaming, we offer time-outs that allow you to temporarily lock out access to our website for a specified period of time (ranging from 24 hours to several months). During this time, you will not be able to make deposits or play on the site.

Self-Exclusion

For more severe cases, we also offer self-exclusion options. Self-exclusion means that your account will be permanently closed and deleted, preventing any future access to our website for a period of one month to five years (or indefinitely).

Session Reminders and Loss Limits

We provide session reminders to help you track the time spent on our site and lost amount during gaming sessions. Additionally, loss limits allow you to set net losses over a chosen period.

Links to Support Organizations

Please visit your account settings for links to external organizations specializing in gambling-related harm. These resources are available 24/7 to provide support, advice, or counseling services as needed.

Differences from Canada-Specific Standards

Strendus operates under Mexican regulations and follows general best practices around responsible gaming. Canadian players should note that oversight and recourse mechanisms may differ from those of domestically licensed sites. If you have questions about your specific situation, please contact our customer support team for assistance.

Remember, we're here to help you maintain a safe and enjoyable gaming experience.